Accessibility Statement

Need help using our website?

If you experience difficulty using GardenTowerProject.com or need help with product information, ordering, checkout, or support, please contact us. We will make reasonable efforts to assist you through an available communication method. Business hours: 9:00 AM to 4:00 PM Eastern Time Phone: 877-835-9040 Email: support@gardentower.com Text: Text GROW to 850-754-6657 and reply with your question Messages received outside business hours will be reviewed as promptly as reasonably possible during normal business hours. Garden Tower Project is committed to providing a website experience that is usable by as many visitors as reasonably possible, including visitors who use assistive technologies such as screen readers, screen magnification, voice recognition software, keyboard navigation, and other tools. We want visitors to be able to learn about Garden Tower products, access product and support information, contact our team, and place orders with reasonable ease.

Our accessibility approach

Garden Tower Project treats website accessibility as an ongoing effort. As part of that effort, we use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, as a technical reference for evaluating and improving the accessibility of GardenTowerProject.com where reasonably achievable. Because websites, ecommerce platforms, themes, applications, integrations, media, and third-party tools may change over time, accessibility review is an ongoing process rather than a one-time even.

Information that helps us respond

When contacting us about a website-use issue, please include as much of the following information as you are comfortable providing:

The webpage, product, form, checkout step, or feature involved
A brief description of what happened
The device, browser, and assistive technology you were using, if applicable
The best way for us to follow up with you

This information helps us understand the issue and respond more effectively.

Assistance options

If you experience difficulty using the website, Garden Tower Project may be able to assist through another available communication method, such as phone, email, or text. This may include helping with product questions, order questions, account questions, support questions, or other website-related needs.

Ongoing review

Garden Tower Project periodically reviews its website experience and may evaluate items such as navigation, headings, links, forms, text alternatives, keyboard use, readability, contrast, mobile usability, checkout flow, and compatibility with assistive technologies. Garden Tower Project may use automated scanning, manual review, visitor feedback, and service- provider review to help identify website usability and accessibility issues for further evaluation. We also consider accessibility feedback from visitors as part of our website review process.

Third-party tools and content

Some website features may be provided by third-party platforms, applications, payment services, embedded media, review tools, marketing tools, social media features, or other integrations. When we receive feedback about a third-party feature, we will review the information available to us and make reasonable efforts to evaluate possible options.

Feedback

We welcome feedback about the usability of GardenTowerProject.com. Please contact us if you experience difficulty using the website or have suggestions that may help us improve the website experience. Last updated: May 11, 2026